• Sr. Jira Engineer

Industry IT
Location Karnataka Bengaluru
Experience Range 5 - 10 Years
Qualification UG

Functional Software Development - Others
Job Description
About Us
Established in 2001, we at CBSI (formerly known as Synova and now a FirstMeridian Company) have made our unique name among our diverse clientele as a trusted partner in creating ideal IT workforce solutions and delivering the right talent with precision and care. Hiring 1500+ resources annually for 50+ active clients across industries and geographies, CBSI stands strong with the experience of deploying IT and engineering professionals in every major industry vertical, including Technology, BFSI, Automotive, Telecom, Healthcare, E-Commerce, Retail, Captives and more, offering a customized approach across the full spectrum of staffing, recruitment and managed services. Over the last 20 years of our pioneering industry leadership, we at CBSI have hired over 44,800+ technology consultants for hundreds of MNCs and Fortune 500 companies, having earned the reputation as the preferred Niche Skills hiring partner among our trusted clients. CBSI is an ISO 9001 and ISO 27001 certified company and an official member of NASSCOM, the National Association of Software Services Companies in India.
Roles and Responsibility

JD for this position :


?             Demonstrates broad knowledge of tools used within the team (Jira, Confluence, Rational)

?             Application Data Migration Project (Jira, Confluence, Rational)

?             Analyses an issue to determine the corrective action required for resolution

?             Designs and recommends solutions for resolution for process management issues

?             Manages the interaction with the customer (internal and external) towards document migration in Jira & confluence

?             Reviews and documents customer issues (service requests), and performs initial resolutions in line with standard processes, while maintaining appropriate interaction with the customer

?             Proactively manages customer expectations and keeps them informed on status, plans and dates

?             Installation of JIRA on machines

?             Basic Linux Admin commands hands on knowledge



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